Last Updated: 13th August, 2002 (V1.04.03)
HutchCity Mail is the Web-based free email services provided by Hutchison Telecom. You will enjoy swift email delivery service, possible from any computer connected to the World Wide Web (WWW) via HutchCity Mail. Sending and receiving email from HutchCity Mail is as easy as going to HutchCity Mail Web site at http://mail.hutchcity.com , sign up for a membership, logging in, and sending an email message. You can then conveniently send your messages and relevant documents to any of your global friends using a web browser. How do I get a free account? You may simply click on Sign up now? to get a free account. After filling all the personal information required, you can immediately enjoy the HutchCity Mail service. All the personal information will be treated strictly confidential and for user access only. Can I use HutchCity Mail anywhere? You can access HutchCity Mail from any computer that has a connection to World Wide Web. Even when you are travelling, you can still easily access your email via any internet kiosks or public internet connections in libraries, cafes, airports, and universities, etc. I already have an email address, why should I use HutchCity Mail? HutchCity Mail can provide you with a private flexible email account that is accessible anytime, anywhere ? even if you change internet access provider or jobs, your HutchCity Mail address remains unchanged. This account is for your own use only, so it also may serves a good compliment to you. Do I need to have an internet connection to use HutchCity Mail? There is no such a thing internet connection to HutchCity Mail? because HutchCity Mail is a site on the World Wide Web. As long as you have internet access, you can use HutchCity Mail. Does HutchCity Mail host personal Web pages or business Web sites? HutchCity Mail does not host Web pages or Web sites at this time, however our HutchCity Internet services do! Check it out now! How can HutchCity Mail be free? One of the purpose of setting up Hutchison Multimedia is to provide users a convenient and reliable communication via electronic means. Email is nearly a must in internet world, just like ordinary mail service in actual real world. We sincerely hope that you will enjoy using it, so that makes our contribution to the internet world worthwhile. What is the storage capacity for HutchCity Mail? 5MB If the storage capacity for Email was full, can I receive any more Email? You will be prompted by an alarming message showing that the capacity is almost full, please save or delete the existing mail. If no action was taken, you will receive no more Email. If I have not login HutchCity Mail for a long time, will my account be terminated? The account will be terminated only if it is left idle for 120 days. What can HutchCity Mail work for me? Can I attach files to my email messages? Please feel free to do so, as long as the files size do not exceed the memory space limit (5M)! Can I receive attachments at my HutchCity Mail address? Yes, you can simple click on the attaching documents to get them! YEAH! It is THAT easy! Does HutchCity Mail have an address book? Yes. HutchCity Mail has prepared a user-friendly personal address book for you to manage the email addresses. How much mail can I save and receive with my HutchCity Mail account? We provide 5M memory space for your email storage, the longer the messages you receive, the fewer you can have and vice versa. Any service support for HutchCity Mail? Can I use HutchCity Mail as a business address? Everyone is welcome to join HutchCity Mail. If you are using HutchCity Mail for business purpose, the personal information should be provided by individual HutchCity Mail users. On the other hand, Hutchison Telecom will bear no liability for any results obtained from using HutchCity Mail Services. Is my email private? Absolutely, HutchCity Mail realizes that email is the private correspondence between the sender and the recipient. It is HutchCity Mail's policy to respect the privacy of its members. You may refer to our Service Terms and Conditions regarding the Personal Data. What if I have problems using HutchCity Mail? You may click online help button for queries. I am already a HutchCity Mail member, but I forget my password. What can I do? You can simply click the password question icon which is the key for those who forget the password. If your secret answer is correct, you can still use the HutchCity Mail and change your password. If you forgot the secret answer, sorry, you need to create a new account. However, if you are the customers of HutchCity Internet, we can provide support in re-issuing the password even if you forgot the secret answer. What are the technical supports for HutchCity Mail? What software do I need for using HutchCity Mail? HutchCity Mail does not require any proprietary software. You simply need to have a Web browser installed on your computer and you need access to the internet. You can have internet access via an ISP or your company. We recommend using the latest version of Microsoft Internet Explorer or Netscape Communicator for best viewing results. Why personal information is needed? Why does HutchCity Mail ask for personal information? HutchCity Mail collects your personal information for providing you, the user, with the most personalized information or advertisements which are also of your interest. By getting more and accurate information about you, HutchCity Mail is able to deliver more relevant content and advertisements, and hence a better service, to you. Will HutchCity Mail use my information for direct mailing? Yes, but only if you give us permission. We will send you information about our various products and services, or other products and services we think may be of interest to you. |
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Last Updated: 13th August, 2002 (V1.04.03)
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